Find Help
Caritas helps families, individuals, and veterans in need through emergency services and case management programs.
Make A Donation
Caritas is able to provide hope to those in need, due to the generosity of community partners and donors like you. Before the pandemic, 26% of Waco families were living in poverty and unable to meet basic needs. Now, during this unprecedented time, more families than ever before, are needing assistance. Your support helps us provide people with not only hope, but food and other emergency services, and the case management resources needed to help them begin their journey out of poverty. Thank you for donating today to support our mission.
To make a donation by mail, please send a check or money order made payable to Caritas of Waco to: 300 South 15th Street, Waco, TX 76701.

Emergency Services


In addition to nutritious food through our pantry program, clients have access to (when inventory is available) diapers, toiletries, and feminine hygiene products. We also provide emergency financial assistance for rent/mortgage, utilities, transportation, clothing, household items, and prescriptions, when funds are available. For additional information on emergency services, please contact Intensive Case Manager, Janie Ramon, at or 254-753-4593 ext. 226. Assistance is available is both English and Spanish.

Caritas of Waco is excited to welcome back clients into the building, to be served in-person by staff and volunteers, starting July 12, 2021.

Client hours will be Monday-Friday from 8:30 – 11:00 AM and 1:00-3:00 PM. Hours are subject to change due to holidays. 

  • Please bring a picture ID
  • The waiting areas will be limited to 25 clients at a time.
  • Clients will need to park in the spaces along Mary Avenue and enter through the door marked “Client Entrance,” to begin the check-in process.
  • In order to provide a safe and healthy environment to all community members, the agency is allowing only one member per household in the building at a time to receive food assistance.
  • Caritas of Waco is also asking that masks be worn by those not fully vaccinated and to practice social distancing while in the building.
  • Clients needing case management, SNAP, and financial assistance will continue to be served over the phone and by appointment only. Appointments can be made by calling 254-753-4593.

Re-Opening Flyer for Clients – English
Folleto de raepertura para clientes – Espanol

Pantry Services:
*Walk-in only*
Waiting rooms are limited
Only one member per household is allowed inside
*You will receive a pre-loaded cart at the pantry door to take to your vehicle*
Staff and volunteers will be available to help load your vehicle, if assistance is needed

Case Management Services:
*Scheduled by appointment only*
More information on Intensive Case Management services
More information on Employment Case Management Services

Utility Assistance:
*By phone only*

Federal Benefits Assistance:
*Scheduled by appointment*
254-753-4593 ext. 208
More information on Federal Benefits 

Veterans Case Management:
*Scheduled by appointment*
254-753-4593 ext. 233
More information on Veterans Case Management

Caritas provides urgent support to anyone in need and does not discriminate against race, creed, age, sex, color, national origin, marital status, religion, union or political affiliation, handicap, veteran status, or sexual orientation. The majority of clients are residents of Waco-McLennan County, although there are no geographical limits to receiving services from Caritas.




Making A Difference Together

"I didn't have much to feel thankful for this year. Ever since my medical discharge, I have felt family and I would like to thank you and the Caritas Veterans Outreach Program for this blessing and help in hard times...people and services like the one you work for are growing rare. From my family to yours, thank you so much for not letting us fall between the cracks."

Caritas Veteran Client

Copyright © Caritas of Waco. All rights reserved.
300 South 15th St., Waco, Texas 76701
(254) 753-4593