Find Help
Caritas helps families, individuals, and veterans in need through emergency services and case management programs.
Make A Donation
Caritas is able to provide hope to those in need, due to the generosity of community partners and donors like you. Before the pandemic, 26% of Waco families were living in poverty and unable to meet basic needs. Now, during this unprecedented time, more families than ever before, are needing assistance. Your support helps us provide people with not only hope, but food and other emergency services, and the case management resources needed to help them begin their journey out of poverty. Thank you for donating today to support our mission.
To make a donation by mail, please send a check or money order made payable to Caritas of Waco to: 300 South 15th Street, Waco, TX 76701.

Emergency Services


Life-saving Resources 

In addition to nutritious food through our Food Assistance Program, clients have access to (when inventory is available) diapers, toiletries, and feminine hygiene products. We also provide emergency financial assistance for rent/mortgage, utilities, transportation, clothing, household items, and prescriptions, when funds are available. For additional information on emergency services, please call 254-753-4593. Assistance is available is both English and Spanish.

Utilities Assistance:
*By phone only*
Call 254-753-4593

Additional Services: 

Food Assistance 
Monday-Friday from 8:30 – 10:45 AM and 1:00-2:45 PM.
Hours are subject to change due to holidays.

  • *No appointment necessary*
  • Waiting rooms are limited.

*As of July 17th, Caritas will be a Client Choice pantry, inviting clients to choose from a variety of foods that best suit their needs.*
Staff and volunteers will be available to help load your vehicle if assistance is needed. This is an equal opportunity provider.
More information on Food Assistance

Case Management 
*Scheduled by appointment only*

Case Manager, Veronica Rostro (Bilingual)
254-753-4593 ext. 234

More information on Intensive Case Management services

Federal Benefits Assistance:
Walk-ins welcome, appointments preferred. 
Monday – Friday, 8:00 am – 12:00 pm

Federal Benefits Specialist, Benita Tovar (Bilingual)
254-753-4593 ext. 228

Veterans Case Management:
*Scheduled by appointment*

Veterans Outreach Case Manager, Candice Mitchell
254-753-4593 ext. 203

Veterans Case Manager, Tommy Hutchinson, Jr. 
254-753-4593 ext. 233

More information on Veterans Case Management

The Veteran’s Case Management program is supported by a grant from the Texas Veterans Commission Fund for Veterans’ Assistance. The Fund for Veterans’ Assistance provides grants to organizations serving veterans and their families. For more information, visit

Caritas provides urgent support to anyone in need and does not discriminate against race, creed, age, sex, color, national origin, marital status, religion, union or political affiliation, handicap, veteran status, or sexual orientation. The majority of clients are residents of Waco-McLennan County, although there are no geographical limits to receiving services from Caritas.

Making A Difference Together

"I didn't have much to feel thankful for this year. Ever since my medical discharge, I have felt family and I would like to thank you and the Caritas Veterans Outreach Program for this blessing and help in hard times...people and services like the one you work for are growing rare. From my family to yours, thank you so much for not letting us fall between the cracks."

Caritas Veteran Client

Copyright © Caritas of Waco. All rights reserved.
300 South 15th St., Waco, Texas 76701
(254) 753-4593