In addition to nutritious food through our pantry program, clients have access to (when inventory is available) diapers, toiletries, and feminine hygiene products. We also provide emergency financial assistance for rent/mortgage, utilities, transportation, clothing, household items, and prescriptions, when funds are available. For additional information on emergency services, please contact Intensive Case Manager, Janie Ramon, at jramon@caritas-waco.org or 254-753-4593 ext. 226. Assistance is available is both English and Spanish.
- Find Help – Caritas Programs
- Buscar ayuda – Programas y servicios de Caritas of Waco
- McLennan & Surrounding Counties Hunger Resource List 2021
Caritas of Waco is excited to welcome back clients into the building, to be served in-person by staff and volunteers, starting July 12, 2021.
Client hours will be Monday-Friday from 8:30 – 11:00 AM and 1:00-3:00 PM. Hours are subject to change due to holidays.
- Please bring a picture ID
- The waiting areas will be limited to 25 clients at a time.
-
Clients will need to park in the spaces along Mary Avenue and enter through the door marked “Client Entrance,” to begin the check-in process.
- In order to provide a safe and healthy environment to all community members, the agency is allowing only one member per household in the building at a time to receive food assistance.
- Caritas of Waco is also asking that masks be worn by those not fully vaccinated and to practice social distancing while in the building.
- Clients needing case management, SNAP, and financial assistance will continue to be served over the phone and by appointment only. Appointments can be made by calling 254-753-4593.
Re-Opening Flyer for Clients – English
Folleto de raepertura para clientes – Espanol
Pantry Services:
*Walk-in only*
Waiting rooms are limited
Only one member per household is allowed inside
*You will receive a pre-loaded cart at the pantry door to take to your vehicle*
Staff and volunteers will be available to help load your vehicle, if assistance is needed
Case Management Services:
*Scheduled by appointment only*
254-753-4593
More information on Intensive Case Management services
More information on Employment Case Management Services
Utility Assistance:
*By phone only*
254-753-4593
Federal Benefits Assistance:
*Scheduled by appointment*
254-753-4593 ext. 208
More information on Federal Benefits
Veterans Case Management:
*Scheduled by appointment*
254-753-4593 ext. 233
More information on Veterans Case Management
Caritas provides urgent support to anyone in need and does not discriminate against race, creed, age, sex, color, national origin, marital status, religion, union or political affiliation, handicap, veteran status, or sexual orientation. The majority of clients are residents of Waco-McLennan County, although there are no geographical limits to receiving services from Caritas.